How Do You Troubleshoot the Netflix Error 30103 on an iPad or iPhone?

The Netflix error 30103 on an iPhone or iPad can be cleared by restarting the device. This step can remove any bugs on your iOS device that may be limiting Netflix from working. We will also suggest you to check whether the correct version of the HDMI adaptor exists on your iPad or iPhone. This can be checked from the device’s settings. The version can be corrected prior to using the adaptor again.

Let us also look at the steps of these measures as well as the other fixes to troubleshoot the Error 30103 on your iPhone and iPad.

Fix 1: Restart Your Apple iPhone or iPad

The error code 30103 on Netflix can be fixed by restarting your device. This is one of the approaches that can clear this error on devices like an iPhone. For restarting it, you can either make use of the Sleep button or the Wake button. After deciding the button that you will prefer to use, you have to press it for some time. Shortly, you will see a red slider. It needs to be dragged for turning off the said device. When a few minutes have passed, the same button has to be pressed for some time. Gradually, the device will get restarted. The Netflix application can be freshly launched now without worrying about the 30103 error code.

  • Press the “Sleep” button or the “Wake” button.

Note for You: The button that has to be pressed in the first step can be usually found on the top of your Apple device like an iPhone or iPad.

  • The “Sleep” or “Wake” button needs to be pressed for some time. When you can view a red slider on the screen, you can release the button.
  • The next step is to drag the red slider and your Apple device will get turned off.
  • After it has been turned off, wait for some time.
  • Then press the “Sleep” button or the “Wake” button again.
  • Once your device gets turned on, launch the “Netflix” application on it.

Followed by launching Netflix, you must play a video. Notice whether you are able to play it. After this, check that the Netflix 30103 on your iPhone or iPad is not getting displayed as the video gets played on the application.

Fix 2: Check that HDMI Adaptor’s Version is Correct on Your iPad/iPhone

An HDMI adaptor helps in the transmission of signals of digital video and audio. Such an adaptor can support high as well as standard definition signals. This adaptor is preferably used by certain viewers of Netflix as they watch shows or movies on it. The version of the adaptor needs to be correct when it is used especially for Netflix. When the version is not correct, the users may complain of seeing the error 30103 in Netflix on an iPhone or iPad.

For knowing whether or not the version of the HDMI adaptor is correct, you can check the Settings of your iPhone or iPad. In the Settings, visit General. From here, you have to pick the About option. Moving further, you will find the section of Version. Through this section, the version of the HDMI adaptor can be verified.

  • Begin by unlocking your Apple iPhone or iPad.
  • Open its “Settings”.
  • Tap on the “General” option.
  • Now, press the “About” option.
  • Below “Version”, you will find all the details that you need.

When you check the details in the section of Version, see to it that the version of the HDMI adaptor is correct. On finding that the version is not correct, you can make the necessary changes.

Fix 3: Start Home Network Again

The Netflix error 30103 on an iPad, iPad, or on any other such machine may be surfacing due to your home network. Either this network may be faulty or slow. It is also possible that the home network may be being used on multiple devices. This may be affecting the network as well as the Netflix platform when it is used on your device.

You can consider starting the home network one more time. In case this network is faulty or its speed is not as expected, the issue can be fixed. Additionally, you can disconnect all the devices which are connected to this network. After some time, you can connect them again and check for the error 30103 on any one of the devices.

More details relating to this fix for the error 30103 can be found as follows:

  • Switch off your iPad or iPhone.
  • Unplug your router or modem for a while.
  • Next, switch off those devices that are using the home network.
  • Now, plug in and turn on all the devices that you had turned off.
  • Also, connect the wire of your modem/router and start it.
  • Choose a device that is connected to the home network.
  • Launch the app of “Netflix” on the chosen device.
  • Check whether you are able to see any error message relating to the code 30103 in the application.

Tip: After checking, should you find that the code or the message relating to the 30103 error is still surfacing, you can repeat the above-mentioned steps one more time. Preferably, you can select another device this time for checking whether the error code has stopped coming up.

In Conclusion

The 30103 error on Netflix may be observed when you are trying to play a title or any movie. When your internet connection is not proper, this error will keep occurring. The best way to fix this error is by ensuring that your internet connection’s speed is good and that it works without any problems. Other than this, when you receive this Netflix error code on your iPhone or iPad, you should immediately restart it. Launching Netflix after doing this can minimize the chances of seeing this error. Lastly, we believe that with the help of our fixes listed above, you would have been able to fix the error 30103 by now.
Along with the error 30103, some of you may have also witnessed the Netflix code TVQ ST 103. Like this error, the Netflix error code NW-2-5 is common as well. You can check here the various ways to troubleshoot these error codes.